FAQs

Why Should I provide my credentials ?

Customer's credentials will be taken for identification purpose only.

What to do with the code received via text message ?

The code received via text message has to be shared with the service provider for completion of booking process.

What to do if the generated code gets lost ?

The code can be generated again, while the previous code gets automatically rejected as soon the new code is generated.

Can I check availability of date and service on this website ?

We are a listing website providing attractive discounts, deals and offers only. Queries regarding booking of service and availability of date has to be checked with the service provider directly.

How to redeem coupons for availing discounts ?

The coupons for discount has to be shared with the service provider for availing discounts. The service provider shall enter the coupon code into his admin system. The system will instantly generate a discount percentage on the final booking amount.

What is the validity of the coupon generated ?

Validity of the coupon code is 60 days.

How do i make payment for the services availed ?

Payment for the service availed will be directly made to the service provider.

Will there be any cancellation charge on bookings ?

Kindly check with the service providers for the same.

Should i mention to the service provider about how i got their contact details ?

Please mention that you have received the contact details of the service provider through HitchU.com. The same will help service providers to identify you properly and to provide attractive discounts, deals and offers.

How do i post a review and rating of a service provider ?

Reviews and ratings will play an important role in our website and will directly reflect the quality of service provided by each service provider.Reviews and ratings can be directly provided against each service provider through our website and the same will be displayed on our homepage prominently.

How to contact HitchU for any queries ?

You can reach us directly at support@hitchu.com or fill up the query form on our Contact us tab. We will be happy to receive your queries and revert back at the earliest.